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Coronavirus (COVID-19) FAQ

Some of our customers might have questions about their orders, given the current COVID-19 pandemic. Here are the FAQs. If you have any further questions not outlined below, please contact us Are you still able to ship parcels even to countries which have tougher restrictions, like Italy?   Yes but right now we have minimal delays to ship to countries under quarantine. Our commitment to you is to maintain a seamless customer experience, so we’ll let you know if anything changes in regards to expected shipping times.    Is it safe to receive parcels from countries where there have been cases of COVID-19 (novel coronavirus)?   Yes. The safety of our customers is always a priority, so we are following...

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